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Direct Debit payment Raffle Draw Promotion

Direct Debit payment Raffle Draw Promotion

Criteria of Qualification:

  • The Direct Debit should be completed, and two successful payment transactions carried out.
  • The service should be active at the time of draw for the Unit.
  • The service should not be disconnected in the last 2 Months (during the qualifying period of the particular draw).
  • The registered customer will be qualified for the draw in case the customer account and the Direct Debit payer are different individual. In case of payment through Direct Debit without registration the detail provider (mobile number and email) will be qualifying for the draw.

Terms & Conditions

  1. The Qatar Cool Direct Debit Payment Raffle Draw (the “Payment Promotion”) is organised and managed by Qatar District Cooling Company Q.C.S.C (the “Promoter/Qatar Cool”) having its address at Qatar Cool Head Offices, located at the Pearl, P. O. Box 24979 Doha, Qatar.
  2. The Promotion is open to all Qatar Cool Customers of the State of Qatar over the age of 18 years old, except the (Employees of the Promoter, Employees of Parent Company / Subsidiaries, villa owners, retail outlets and its affiliates.)
  3. The term of the Promotion is 2 (two) months starting from 01st October 2019 to 30th November 2019 (the “Promotion Period”).
  4. The Promotion is open to all customers who sign up to Direct Debit to pay the Qatar Cool bills (The “Qualifying Transaction”).
  5. All Customers who are intended to participate in the raffle draw agree and understand that the participating eligibility based on filling and completing and submitting all required legal forms and documentation and by such registered participant adhere and agree on the Terms and Conditions and is fully aware and agree on the Direct Debit process and giving QC the right to deduct the billing amount directly from their accounts including all charges and/or fees.
  6. Any customer who conducts a Qualifying Transaction during the Promotion Period will enter the draw by filling out a draw ticket, available at Qatar Cool’s Customer Service Office. once the Qualifying Transaction is conducted. A Direct Debit payment system generated report shall be used for this purpose.
  7. Every new transaction will allow customers to be eligible for one entry into the raffle draw.
  8. There will be 6 (six) winners during this promotion period in by Raffle draw for the gift of 1 (one) years free capacity charges (from 1 January 2020 to 31st December 2020)
  9. There will be 6 (six) winners through the Draw conducted by the Promoter at Qatar Cool office located at the Pearl.  The draw will take place on the 3rd December 2019
  10. The winners will be notified by telephone as soon as possible after the draw has been conducted. All reasonable attempts will be made to contact the winners, but if the Promotor fails to contact any of the Winner (s) by such date (6 months from the draw date) as determined by the Promoter, the Promoter reserves the right to withdraw the prize entitlement related to such Winner (s).
  11. If any winner (s) is subsequently found illegible to participate in this Promotion, the Promoter may, at its sole discretion, forfeit the prize, and deny the illegitimate participant, should the qualifying data submitted by the participate be incorrect or false. 
  12. All the information of the winning participants of this promotion shall be published online at www.qatarcool.com        
  13. These terms and conditions shall be subject to the laws and regulations applicable in the State of Qatar.
  14. The winners agree and acknowledge that they may be required to take part in publicity related to the Promotion, including having their photograph taken and their name, nationality and country of residence being disclosed.
  15. To claim the prize, winner (s) must present valid ID or Passport and his premises details which supplied with QC service.
  16. The prize will be awarded as described within the Promotion. The prize is not exchangeable or transferable or convertible to cash.
  17. The winners shall be responsible for tax liability where applicable.
  18. By entering the Promotion, all participants will be deemed to have accepted and be bound by these terms and conditions, which shall be interpreted by the Promoter at its sole discretion. Decisions made by the Promoter in all matters to do with the Promotion are final and no correspondence will be entered into.
  19. Winners who do not wish to take part in this Promotion may either communicate the same to the Promoter or decline to accept and collect the prize from the Promoters offices within the deadline specified above.
  20. Neither the Promoter or any other person or party associated with the Promotion shall be liable for any loss nor damage (including but not limited to direct, indirect or consequential loss or damage) suffered or sustained in connection with either participation in this Promotion or with the prizes offered.
  21. Registered participant agree and understand that this promotion is conducted through a specialised licensed agency based in Qatar and Qatar Cool shall not be responsible by any mean to any loss or damages associated with the promotion application and/or publication.
  22. In the event of suspending and/or cancelling the Direct Debit Service, the registered participants shall be subject to service suspension fees amounts -- to be credited to Qatar Cool Account.    
  23. By accepting these terms and conditions all participants (i.e. the data subjects) agree that personal data shall be collected and processed by the Promoter and stored on the Promoter’s database and used for the administration of its ongoing relationship with participants and in connection with the Promotion. All participants have the right to access their personal data by logging into their account or contacting the Qatar Cool call centre agent or writing to Qatar Cool on its address at set out hereabove.
  24. These Terms and Conditions supersede all other prior terms and conditions, understandings, arrangements or agreements, whether verbal or written, in relation to the Promotion.
  25. The Promotion is governed by Qatari law; and any dispute arising in connection with these terms and conditions or the Promotion will be subject to the exclusive jurisdiction of the Courts of the State of Qatar.
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