Close
Also available on Huawei AppGallery, Amazon Appstore, and Mi Store.
Your
Address
Total
Amount
due
Fixed amount as
per the allocated cooling load
A variable amount
based on your
consumption.
Admin & meter fees
Invoice
number
unique
12-digit
number
The due date is set for the
end of the current month.
An exclusive code
assigned to your property.
A fixed amount billed
periodically as
per the cooling load.
Includes all payments
received & any
credits/debits allocated
Visit our payment option page
for the full options.
A breakdown of
your Capacity
Your meter reading
and consumption charge
Not sure what you’ll pay?
Try our Cooling Calculator if you’re a Pearl Island Resident
Your Qatar Cool bill is made up of two main components. These charges reflect the cost of cooling your property and ensuring reliable service year-round.
1. Consumption
This is the cost of the cooling you actually use, measured in RT (Refrigeration Tons) per hour. The more you use, the more you pay — similar to electricity or water.
2. Capacity
This is a fixed monthly fee based on the size of your property. It ensures the system is ready to meet your peak demand at any time, even if you don’t use it fully.
Below is the current tariff breakdown for residential and commercial customers for the Pearl Island only, we ask our West Bay customers to reach out to us for thier rates.
🌡️ Consumption
QAR 0.3161 / Monthly
❄️ Capacity
QAR 837.88 / Yearly
For a detailed explanation of how your bill is calculated, please refer to your latest invoice or contact our Customer Service team.
🌡️ Consumption
QAR 0.3161 / Monthly
❄️ Capacity
QAR 1,159.07 / Yearly
For a detailed explanation of how your bill is calculated, please refer to your latest invoice or contact our Customer Service team.
The following monthly fees apply to all connected customers as part of standard service administration:
🗂️ Admin Fee
QAR 10.00 / Monthly
A small processing fee for account and service management.
🧭 Meter Fee
QAR 50.00 / Monthly
Covers ongoing maintenance and servicing of your cooling meter.
These charges are automatically included in your monthly bill.
These one-time charges apply in specific situations related to new connections or service reactivation:
🔄 Reconnection Fee
QAR 350.00 / One Time
Charged when a disconnected account is reconnected.
🏠 Activation Fee
QAR 350.00 / One Time
Applies to new customers entering a property for the first time.
These fees will appear as one-time items on your bill when applicable.
You can use Qatar Cool’s Cooling Service Calculator to estimate your monthly cooling charges.
Disconnection of service could be attributed to various reasons, which may be linked to payment at times or to other technical or legal issues. For the most efficient resolution, please be sure to settle your bills on time and contact the customer service team for any connection-related matters.
Qatar Cool’s fees, like those of all other utilities’, may change due to increases in inflation, fuel and production costs. However, Qatar Cool has always made a commitment to keep our fees competitive.
All outstanding amounts will need to be settled prior to being re-connected. Visit our payment section to view the options of paying your bill. Once the payment has been made you can contact our customer service office to arrange the re-connection. The re-connection, in most cases, will take place on the same day as the settlement of the outstanding amount.
The unit owner owns the energy meter. Qatar Cool maintains it for a fee. If the meter requires replacement, then the owner shall pay the associated cost.
All past dues should be settled prior to your move-in by the landlord as Qatar Cool signs a Cooling Service Agreement with the landlord, Past dues must be settled in order to reconnect the service, please contact your landlord in this regard.
Qatar Cool is responsible for the meter maintenance and the associated equipment enabling the provision of the chilled water. Qatar Cool receives payment for the provision of said chilled water and not that of the air-conditioning system (HVAC). Your facility management company along with your landlord are responsible for the maintenance of all equipment within the property, including the HVAC (air-conditioning) system.
The bills are automatically sent to the property owner, unless the owner has provided Qatar Cool with authorization to send the bill direct to the end user.
Should you have recently changed your contact details or address please email the customer service office to update the agreement and your account.
Common areas are shared areas in a building and include recreational facilities such as the gym, banquet areas, the entrance lobby, stairways, lifts, and any other shared area.
Qatar Cool sends a separate bill for the cooling consumption in the common areas to the Co-Owners Association. This bill also covers the cooling services required to control the fresh air supplied for the build
Cooling capacity (TR) Cash deposit amount for Residential:
20 TR or less QR 3,000
20-30 TR QR 6,000
More than 30 TR QR 10,000
Cooling capacity (TR) Cash deposit amount for Retail:
Save paper, Save time, sign up for our cooling service online.
Use the button below to fill out a new cooling service agreement request, whether you are a resident or a commercial customer.
You will be required to provide your property details and upload all required documents before proceeding to the deposit payment page.
Please note this online service is for Qatar Cool customers only, a review of your application will be carried out.
Ensure optimal comfort during the summer months
Draw your curtains, close your doors, and stop the heat before it hijacks your comfort. Use blackout blinds for maximum cool.
Keep your thermostat at 23°C for optimal comfort and efficient cooling. Keep thermostats out of direct sunlight for accurate readings.
Your oven, lights, and electronics are secret heat machines. Turn them off during peak heat hours to give your cooling a break—and your wallet too.
No one in the room? That’s your cue to turn off the AC. Save energy where it’s not needed—especially on mild days.
Don’t let curtains, or other items choke your airflow. Clear the path to let your cool air move freely.
Show your system some love with regular maintenance, clean filters, and well-sealed ducts. It works hard for you—keep it running smooth.
High humidity makes your room feel hotter than it is. A low AC setting helps dry the air and restore comfort.
Smarter cooling starts with smart monitoring. Use the Qatar Cool App to track your usage and spot the savings.
